I cannot download/upload documents Modified on: Tue, 20 Oct, 2020 at 3:25 AM

Normally this is caused by firewall problems. To be able to upload/download documents port 443 (HTTPS) needs to be open. To verify whether this is a firewall issue try to generate a PDF report i.e. a room list from “Reports and exports”. If this fails please refer to the following firewall requirements.