FAQs

User Guides

• dRofus Wiki
• dRofus Videos
• Language
• Formatted text and use of hyperlinks
• Installation of dRofus

View all (6)

Firewall

• dRofus Firewall Requirements
• I cannot download/upload documents

Installation

• Installation Problems
• dRofus for MAC
• Minimum on-premise server requirements
• Proxy server
• .NET Framework

View all (8)

Login

• Forgot password
• Unable to download documents?
• API Login

PDF and Excel exports

• Error when uploading Excel template containing PivotTables
• Exporting XML file from database

Install/ Uninstall Revit and ArchiCAD Add-On

• Uninstall Revit Add-On
• Install Revit Add-On
• Uninstall ArchiCAD Add-On

Security

• Security and Data Protection

GDPR

• General Data Protection Regulation (GDPR) and dRofus

IFC Support

• IFC support in dRofus 2.2 ->
• IFC Fails To Connect in dRofus client
• Optimal settings for Ifc Export from Revit

Archiving at End of Contract / Handover

• Archiving Information at the End of a dRofus Project

Cant See or Edit Data?

• Why Cant I See or Edit my Data?

dRofus and StreamBIM

• dRofus intergration with Rendra StreamBIM

Revit Error Message

• The value you tried to insert has an ID (number/primary key) which already exists in the database. Please try using another ID.

Backups

• Is my project backed up?
• Are my documents loaded to projects backed up?
• Where are my IFC files stored?

Other

• Window text size and display problems
• Clear User Settings
• Why Can't I Delete My Status?